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Insight 2.5.5 Release Notes


What’s New

Our latest version of Insight (2.5.5) is now live for all Insight customers. The first major release of 2021, it’s packed with exciting new features and enhancements, here is a rundown on what’s new in this latest release.


Linked Deliveries (Optimisation)

We’ve made improvements to the Insight UI (User Interface) so that users can now view linked deliveries and collections/pickups in the Order/Job Table widget.

Linked Deliveries (Optimisation)


Side By Side Video

Footage from our RH600 Integrated Telematics Camera can now be viewed side by side. For example, if there’s an incident you can review both the front-facing and driver-facing camera footage at the same time.

RH600 Side by Side Footage


Vehicle Check Enhancements

Create custom questions to be answered by your drivers as part of the vehicle check. Specify whether photos or notes are mandatory and whether a failed check means that the vehicle is safe to drive or not.

Vehicle Check Enhancements

Case Management

Cases can now be filtered and grouped by different options such as description, priority and message.

Case Management


Improved Security & User Role Management

We’ve made improvements to the Security and User Role Management UI, making it simpler to manage users and their roles. Add and remove permissions in bulk by making scope changes to Tags.

User Role Management

Insight Mobile App

We’ve made improvements to the Insight Mobile App (iOS & Android) so that screens on the app are similar to the desktop version of Insight. Customers on the Insight Business and Insight Enterprise tiers have the option of creating their own customer mobile Perspectives which can then be viewed and shared on the Insight Mobile App.

Insight Mobile App

Other Enhancements

  • Import People with Role
  • Auto import to support Driver, Users, Vehicles, Depot, and Tags
  • Postcode allocation to vehicle on import
  • Configure SFTP root when setting up a connection
  • Ability to import and claim multiple devices/IMEIs in Insight
  • Active / Inactive vehicle status
  • Update to order icons when selecting a route the order status colour is still visible
Remote Tacho Downloads with trakm8 insight software

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